Developing IT Support Protocols for Managing IoT Devices

Best practices for managing and supporting the growing number of IoT devices within an organization's IT infrastructure.

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Develop a set of best practices for managing and supporting Internet of Things (IoT) devices within an organization's IT infrastructure. Consider key aspects such as device onboarding, network security, firmware updates, user training, and troubleshooting common issues. Provide a clear, step-by-step protocol that IT support teams can implement to ensure efficient operation and maintenance of IoT devices.

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# Best Practices for Managing and Supporting IoT Devices

## 1. Device Onboarding

### Step 1: Inven...

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