Implementing Remote Desktop Support for Distributed Workforces

You are tasked with developing a comprehensive strategy for implementing remote desktop support for a distributed workforce. Provide a detailed plan that includes the following elements: an overview of the technical infrastructure required, key software and tools to use, security protocols to ensure data protection, and methods for troubleshooting common connection issues. Additionally, outline training materials and resources for IT staff to efficiently support remote employees. Structure the response as a step-by-step implementation guide with specific recommendations and potential pitfalls to avoid. Tailor this plan for a company with [number of employees] employees, working across [number of locations] locations.