Implementing Tools for Ongoing Customer Engagement

Exploring various tools and tactics to maintain persistent engagement with customers through different channels.

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Act as a customer engagement strategist and develop a comprehensive plan for implementing tools and tactics to maintain ongoing customer engagement through various channels. Focus on creating onboarding flows, helpful guides, follow-up messages, and support responses. Include specific tools like CRM platforms or email marketing software, suggest key performance indicators for measuring engagement success, and outline best practices for personalization and timely communication. Tailor the strategies for a company in [industry] targeting [customer demographic].

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# Customer Engagement Strategy for a Fintech Company Targeting Millennials

## Overview
This strateg...

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